Unveiling the Essence of Kaya Skin Clinic: A Unique Brand Experience

Aldo Gucci once said, “Quality is remembered long after price is forgotten”. For Kaya Skin Clinic, our clients are our biggest assets. And their voice becomes the brand’s loudest marketing campaign. Over the last 20 years, more than 350,000 customers have entrusted Kaya with their skin and beauty needs. We are not going to rest on our laurels but we are going to keep walking the talk. It is still day 1 here at Kaya and we are just getting started.

An ode to history

Like a rose starting off as a small seed to reaching its full blossom, Kaya too had a very humble beginning back in the summer of 2003. We started with a single clinic in the heart of Dubai. Kaya’s mission then, and even to this day is to deliver world class comprehensive aesthetic skin care in the Middle East. Fast forward to 2023 and we have 23 Clinics spread across the U.A.E, KSA and Oman. But our journey in the Middle East region has not been devoid of thorn beds.

When we started off in the UAE, the number of clinics providing skin care were few and far between. With growing popularity of beauty enhancements, the city saw clinics mushrooming across the length and breadth of the city. But their strategy was to ‘promise the moon’ at throw away prices.

But two things made Kaya stand a crest above its competitors – visibility and innovation. The foreknowledge given by our expert dermatologists about a skin treatment, how it is going to work on the skin, the expected outcome et al is unparalleled by any of our industry peers. Add to that the innovative services, cutting edge technology and care that Kaya provides to its customers.
The empathy with which we work has won us the credibility and reputation that no other brand in this space enjoys. Well, now you know why we are the only brand that has won the ‘Superbrand status’ for an unprecedented 13 years in UAE.

MR.Harsh Mariwala: The Visionary who Transformed Kaya  into an Industry Leader 

Mr. Harsh Mariwala is a renowned entrepreneur and business leader, widely recognized for his exceptional achievements in the corporate world. He is the founder and chairman of Marico Limited, a leading consumer goods company headquartered in India. Under his visionary leadership, Marico has grown from a small start-up to a global conglomerate.

Mr. Mariwala’s entrepreneurial journey is characterised by his innovative thinking and relentless pursuit of excellence. He is known for his ability to identify emerging trends and adapt to changing market dynamics.

Mr.Mariwala’s vision played a pivotal role in establishing Kaya Skin Clinic as a major brand by identifying a niche in the market, emphasising quality and innovation, adopting a customer-centric approach, and creating a strong brand identity.

This comprehensive approach allowed Kaya to position itself as a trusted skincare brand, providing personalised solutions backed by dermatological expertise. By staying true to Mariwala’s vision, Kaya has successfully captured the attention and loyalty of consumers, solidifying its position as a leading name in the skincare industry.

The Heart of Kaya: Our Experts

What is a restaurant without a (good)chef? The chef makes a good restaurant, legendary and without him/her, it’s just a room full of chairs and tables. Along similar lines, we know for a fact that at the heart of everything that we do is the team of dermatologists itself. In addition to the expertise and qualifications that they possess, each of Kaya’s dermatologists have undergone more than 500 hours of specialised in-house training.

Our dermatologists are witness to many first hand accounts of clients who were finding it difficult or rather, close to impossible to face the world out there because of their appearances. But Kaya’s curated solutions helped them win over that very same world.

One such heartwarming instance quoted by Dr. Amira from KSA states, “A patient was suffering from very bad acne scars in his face and hence was rejected by his fiancé. He lost his self confidence and was very depressed but when he came to me in Kaya and I started treating him for 6 months, his case improved and also his self confidence. He got married now”.

Dr. Vandana based in Ras Al Khaimah shared similar sentiments, reminiscing on one such encounter she recalls a client who was afflicted with pigmentation around the mouth and face.

She would conceal her face with a mask, while slipping into feelings of depression stemming from her skin condition.
However, following a singular treatment session, she ceased donning the mask and expressed profound happiness with the efficacy of the treatment that was administered.

Dr. Dallah  from our Sharjah Mega Mall Clinic too was talking about a similar incident where a client was suffering from severe acne scars which in turn reduced his self-esteem. But later, with Kaya’s treatment plans, he got rid of them and became happier.

Dr. Mohamed Hakam from Kaya, Oman was head over heels when asked about his experience with Kaya. He notes that efficacy, quality and safety are the three keystones of Kaya. He recalls an experience where a client once said that they can throw away their makeup for good.

Dr. Taysir from the Kaya Dubai Town Centre Clinic believes that Quality of a service or product is not what you put into it. It is what the client or customer gets out of it. The transformational story that he had to say also stirs up goosebumps. He was approached by a lady who had to go through a divorce because she wasn’t beautiful according to her partner. With Kaya and their RF microneedling procedure, she regained her brighter, more youthful-looking skin and self confidence. She is now happily married, with a new job.

While Dr. Prathyusha stresses on the fact that Kaya has strict ethics and is true to their medical profession, Dr. Kausar from Dubai notes that Kaya caters to all the needs of every client and develops a customised treatment plan with a sense of personal care. Dr. Rowan from Muscat resonates with Dr. Pratyusha. He adds that Kaya has the highest level of standards that it is looked upon as the benchmark in the industry across the Middle East.

Dr. Mijaz from Muscat City Centre in Oman is full of gratitude and in awe of the milestone achieved by Kaya Skin Clinic. He mentioned that it was amazing to note that Kaya has clocked 20 years in this competitive, evolving field and is grateful for the opportunity given to him to be associated with Kaya.

Customers are the true heroes

We repeat, our customers are our biggest brand ambassadors. Our customers have voiced their feedback, transformational stories, testimonies and the impact that Kaya has brought to their lives through different media. Sharing some of the testimonials shared on Google by our esteemed clients here.

Mary Jane Nuguid from Oman quotes “My family has been under Kaya’s care for more than 3 years now, and we can not imagine a skin regimen without Kaya’s touch. This skin clinic offers a very personalised skin care service (that is) truly (of) a world-class quality. Keep it up!”

Aya A from Dubai was quoted as saying “The team at Kaya is always so friendly, professional and welcoming. I have been going here for laser hair removal and my skin has never had a bad reaction to the machines used. I’ve also had 2-3 different therapists (due to availability) and all have been lovely. Highly recommend (them).”

Aaina Pahwa, also from Dubai, inched closer to being on the red carpet of  a Hollywood premier with Kaya. This is what she had to say: “I visited Kaya for a Hollywood facial on Diwali and let me tell you my skin is GLOWING. I loved how much time they took to understand what my skin needs and recommend the best options (not just fancy expensive ones). More than anything, the facial was so relaxing and informative that I already booked my next one.”

All these reviews have made us all warm and fuzzy inside and we can’t thank you enough for the love we have received.

The difference that Kaya is

Kaya has a methodical approach and a vision which percolates down to everything that is done here. Kaya blends dermatological expertise with a refined sense of aesthetics and a culture of caring; all this keeping the client’s interest at the centre. Jargonic much? Very simply put, we want you to be your best version, always – radiating beauty and personifying confidence. And that is irrespective of your colour, age or genetics. The commitment from Kaya and its team is that we will do everything in our might to get you there. We have done it for 20 years. Our undying quest for excellence will continue for another 20 years and then 20 more after that and so on…Word.

But no words are enough..

The 20th anniversary of Kaya Skin Clinic is a testament to the brand’s unwavering commitment to transforming lives through skincare excellence. It is a celebration of the millions of individuals who have regained their confidence and embraced their true beauty with Kaya’s expert guidance.

As Kaya looks back on two decades of success, it also sets its sights on the future, where it will continue to redefine the standards of beauty and empower individuals worldwide. Here’s to 20 years of Kaya Skin Clinic, a remarkable journey of beauty & innovation.

You are our strength and we welcome you once again to our clinics to embrace who you really are from within.

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